Websites are like cars. They need supervision and maintenance, and sometimes they get in real trouble.
If anything happens, you have a team of WordPress experts ready to help you. We have over 10 years of experience in providing support to our customers and have established procedures to answer all inquiries.
Our expertise
We have senior developers and business professionals with 20 years of experience in operating and developing web services. Through the development and operation of our own CMS and online store solutions, we have built the foundation of knowledge on which our WordPress service is built.
We are very focused on continually developing our expertise to the benefit of our customers. Every day we work with real WordPress situations on over 500 websites within our main areas of security and performance.
Basic support
All customers have free access to our basic WordPress support. Included in this support, we guarantee to solve all problems related to standard WordPress functionality, as well as a best effort on all plugins and templates. Subject to bugs in the software, of course!
Extended support
All customers can buy support that is not covered by basic support. We can either agree on a fixed supplementary agreement or invoice the actual time spent.
Developer support
We have many developers who work and deliver on our platform. We want to do a lot to make them feel good! At no extra cost we can extract snippets from logs and do simple troubleshooting in their code. For an agreed fee we can do extra troubleshooting or encode parts of the job.
Development
Many ask us if we can help with development. Yes, clearly, we can. We are all developers with in-depth knowledge of all WordPress’s strengths and weaknesses, nooks, and crannies. Feel free to contact us if you want to talk about your project.